FAQ

Frequently Asked Questions

1. WHEN WILL THE ORDER BE SHIPPED?

Your order will be shipped within 1-2 business days.
For large and personalized orders, please email us at info@anegudde.com on the gift details and specific

2. HOW WILL I KNOW THE ORDER HAS BEEN SHIPPED?

You will receive a shipment confirmation email with a tracking link for order status.

3. HOW CAN I CUSTOMIZE MY ORDER?

Please email us at info@anegudde.com on order details and our team will be able to assist you.

4. HOW CAN I PLACE A LARGE ORDER FOR THE OCCASION?

Please email us at info@anegudde.com on order details and our team will be able to assist you

5. THE PACKAGE WAS DAMAGED WHEN RECEIVED. CAN YOU REPLACE?

Please contact our customer support team at info@anegudde.com. Provide your order details, reason for the request and any supporting documentation or photos if necessary.

6. DO YOU SHIP INTERNATIONALLY?

Yes. We take custom orders and ship internationally. Please email us at info@anegudde.com on order details.

7. WHAT TYPES OF PAYMENTS DO YOU ACCEPT?

We accept all credit cards including PayPal payments.

8. DOES THE GIFT BOX INCLUDE SPECIAL NOTE?

Yes. Every gift box will include a note card. Please write your message in the “Order notes” section prior to checking out.

9. WHAT IS THE RETURN POLICY?

To initiate a refund, please contact our customer support team at info@anegudde.com. Provide your order details, reason for the request, and any supporting documentation or photos if necessary.

10. CAN I MODIFY OR CANCEL ORDER AFTER IT HAS BEEN PLACED?

Please contact our customer support team at info@anegudde.com and will do our best to accommodate your request.

FAQ

Frequently Asked Questions

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